MTD |
Mortgage Telemarketing Dialer |
NDK |
Network Development Kit |
NETWORK |
LAN, WAN, Internet |
ODBC |
Open Data Base Connectivity |
OOP |
Object Oriented Programming |
OPD |
Outsource Predictive Dialing |
OPT |
Opt Out Automatic IVR Do Not Call |
PAS |
Phone Answering Services |
PC |
Personal Computer with Windows
operating system |
PPC |
Political Phone Campaign |
PLS |
Phone Store Locator System |
POW |
Pacer Over Web |
PSS |
Phone Survey Software |
RED |
Real Estate Dialer |
RACC |
Remote Access Call Center with Remote Agent Support |
SMD |
Smart Message Dialing |
SON |
Security Over Net |
TAH |
Telemarketing At Home / Telemarketing From Home |
TAS |
Telephone Answering System |
Thin Client |
NDK component residing on a PC |
TFO |
Toll Free Outsourcing |
TFPS |
Toll Free Phone System |
TMO |
Telemarketing Outsourcing |
TM |
Telemarketing |
TS |
Telesales |
TSR |
Telemarketing Service Rep. AKA Agent, AKA TMR |
TSV |
Teleservices |
TTS |
Text To Speech |
TTV |
Text To Voice |
UNIX |
A type of computer operating system |
VBA |
Voice Broadcasting Applications |
VB |
Voice Broadcasting |
VBO |
Voice Broadcast Outsource |
VCC |
Virtual PBX for Virtual Call Center |
VMB |
Voice Message Broadcast |
VO |
Voice Overs and Voice Over Talent |
VPN |
Virtual Private Network |
VR |
Voice Recording Voiceovers and Voiceover Talent |
VRU |
Voice Response Unit |
WAN |
Wide Area Network |
WINDOWS |
GUI screens typically found in
a Windows operating system environment |
WOW |
Window On The Web |
WWW |
World Wide Web |
4GL |
4th Generation Programming
Language |
1-800 |
Toll Free Phone Numbers |
1-900 |
Pay-Per-Call Phone Numbers |