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911 technical documentation

Emergency Notification Systems

Emergency Notification Systems This section of our technical library presents information and documentation relating to Emergency Notification Systems and Disaster Recovery Applications. In the event of a blizzard, wild fire or devastating flood, your community can be notified quickly given specific instructions if an evacuation is required using our emergency broadcasting service. Should an emergency arise in your community, our emergency broadcast phone service can deliver large volumes of phone messages quickly using thousands of digital and analog phone lines simultaneously. If a dangerous chemical spill occurs in your community, you can target specific areas to call. If a severe snow storm hits your area, your community can be notified of school closings or event cancellations.

Emergency Broadcast Network Call Distribution System

Logs Menu

Under the “Logs” menu, access to Email Notification and (scheduled) List Manager Activity logs may be accessed.


Email Notifications

When selected, this menu item presents a log of any trace or failure emails which were sent during voice blast operations since the last invocation of DscACS. These log entries are also saved in a log file, which retains the full history of all invocations. (For example, “Purge List” only clears the entries in this listing, not the log file. Use a standard text editor for that).

--------------------------------------------------------
Sent: 2004/04/08 10:45
mpetro@databasesystemscorp.com
Non-emergency Trace
Subject: Problem starting List Manager Campaign 'CAMP3'. (Non-emergency Trace)
This was scheduled for 2004/04/06 12:00.
Will retry.


Thank You,
DscACS - The DSC Autonomous Call Center Server
--------------------------------------------------------
Sent: 2004/04/08 10:46
mpetro@databasesystemscorp.com
Non-emergency Trace
Subject: Problem starting List Manager Campaign 'CAMP2'. (Non-emergency Trace)
This was scheduled for 2004/04/06 10:00.
Will retry.

Thank You,
DscACS - The DSC Autonomous Call Center Server



List Manager Activities

This item presents a log of all List Manager Start, Stop, Pause and Resume activities since the last invocation. These are also stored in a permanent log file which contains a full history.






Emergency Dialers For Snow Storm Warnings

emergency alert blizzard warning If a blizzard or severe snow storm is threatening your community, our emergency phone service can help you notify your emergency response staff and neighbors. With our emergency phone service, you can broadcast warning messages to thousands of households in your community warning of catastrophic disasters including blizzards and severe winter storms.

Messages can be simultaneously delivered in just minutes using our network of phone systems and services. Pre-recorded warning messages can be played giving households information regarding the blizzard location and whether a community should take special actions. You can send a broadcast warning to specific neighborhoods or communities in the event of a blizzard and provide priority delivery of these messages to those in remote areas where utility or public services may be suspended.

Multiple messages can be delivered to different members of the community based upon proximity to the storm and areas most effected by the blizzard. Calls can be directed to operators that are standing by to handle special individual emergencies. Messages can also be broadcast to emergency responders such as EMS crews or other volunteers or special assistance from emergency personnel.

Contact DSC Today for a FREE analysis and quote and to learn more about our emergency notification phone services.